Client Communication

Effective feedback loops reduce video production rework and improve client satisfaction. Learn the 5 elements of structured feedback loops that actually work.

Interview with Susan Sykes, owner of Sandler Training by Sales Matters, Inc in Raleigh, NC.

In business, who cares about emotions? How your clients and customers feel about you will greatly impact their decision to do business with you.

We need to learn how to be vulnerable in business, our marketing and approach to clients. Vulnerability is key in developing relationships, including business.